IN THIS EPISODE, YOU'LL LEARN:
- 19:06 - How to make customer service your corporate vision and strategy.
- 21:08 - How to make your corporate culture your competitive advantage.
- 27:39 - Why your organization should write a culture book.
- 42:17 - How a CEO can fire his board of directors.
- 48:04 - The 4 factors to sustainable happiness.
*Disclaimer: Slight timestamp discrepancies may occur due to podcast platform differences.
BOOKS AND RESOURCES
- Tony Hsieh’s book: Delivering Happiness – Read reviews of this book,
- Read our free executive summary of the book, Delivering Happiness.
- The Investors Podcast’s Corporate Culture Scholarship open to undergraduate and graduate students.
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- Browse through all our episodes (complete with transcripts) here.
- Support our free podcast by supporting our sponsors.
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