Jillian Squires (Phoenix Comic Con) joins us to talk:
- The task of managing 75,000 attendees
- Leveraging enthusiastic volunteers
- Negotiations with Actors, Vendors and The City of Phoenix
- The non-stop planning of an event this size
- Setting up appearances years in advance
- Managing growth vs. reducing user experience
- Maintaining reliability with vendors
- The ABSOLUTE need to be accessible to your audience, meaning… GET OFF YOUR PHONE!!!
- The management of literally HUNDERED OF TONS of product on a daily basis
- Big mistakes at this year’s convention and how that’s a GOOD thing
- Software and Systems, finding them, adjusting them and knowing when they need to be replaced
- How Jimmy Johns used a horrible situation to generate lifelong customers
- Accommodating talent requests, travel, limos and a cold diet coke at the snap of a finger
- The benefits of having a CIA agent on staff
- PS: Leonard Nimoy was apparently awesome
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