•  

TIP716: The Power of Customer Obsession: Amazon’s Secret Weapon w/ Kyle Grieve

0
0

On today’s episode, Kyle Grieve explores the DNA of Amazon by tracing Jeff Bezos’s early influences, strategic decisions, and relentless focus on customer experience, revealing how a bold vision and founder-led culture built one of the most dominant businesses in history.


IN THIS EPISODE YOU’LL LEARN:

00:00 - Intro

02:12 - How Bezos’s childhood brilliance helped forged Amazon’s DNA.

03:22 - Why self-reliance helped Bezos repeatedly invent out of failure.

06:02 - How DE Shaw inspired Amazon’s hiring bar and secretive innovations.

14:18 - Why founder-led companies tripled returns vs peers from 1990–2014.

17:07 - How Amazon used user reviews to build trust and boost Amazon’s moat.

24:20 - How one-click ordering deepened customer loyalty and competitive defensibility.

41:05 - The importance of Amazon Prime and how it affected customer churn and loyalty.

51:51 - How AWS was born.

54:27 - How Amazon has used its scale and competitive positioning to acquire competitors.

And so much more!


Disclaimer: Slight discrepancies in the timestamps may occur due to podcast platform differences.


BOOKS AND RESOURCES


  • Join Clay and a select group of passionate value investors for a retreat in Big Sky, Montana. Learn more here.

  • Join the exclusive TIP Mastermind Community to engage in meaningful stock investing discussions with Stig, Clay, Kyle, and the other community members.

  • Read The Everything Store: Jeff Bezos and the Age of Amazon here.

  • Read Invent and Wander: The Collected Writings of Jeff Bezos here.

  • Read Delivering Happiness: A Path to Profits, Passion, and Purpose here.

  • Follow Kyle on X and LinkedIn.

  • Check out all the books mentioned and discussed in our podcast episodes here.

  • Enjoy ad-free episodes when you subscribe to our Premium Feed.


NEW TO THE SHOW?


SPONSORS

Support our free podcast by supporting our sponsors:


HELP US OUT!

Help us reach new listeners by leaving us a rating and review on Spotify! It takes less than 30 seconds, and really helps our show grow, which allows us to bring on even better guests for you all! Thank you – we really appreciate it!


Support our show by becoming a premium member! https://theinvestorspodcastnetwork.supportingcast.fm

Learn more about your ad choices. Visit megaphone.fm/adchoices

Support our show by becoming a premium member! https://theinvestorspodcastnetwork.supportingcast.fm


No comments yet...
Log in to comment
0 0 0
Yesterday

TIP786: Zero to One by Peter Thiel

In this episode, Clay explores Zero to One by Peter Thiel, a foundational book on innovation, monopo…
0 0 0
2026-01-21

BTC258: Clarity Act, Bitcoin AI Education, and Payments w/ Parker Lewis (Bitcoin Podcast)

Parker and Preston explore the implications of the Clarity Act on Bitcoin's legal protections and pu…
0 0 0
2026-01-18

TIP785: My Reflections on Money, Life, and Happiness w/ Stig Brodersen

In this episode, Stig Brodersen shares personal reflections on money, life, and happiness. He explor…
0 0 0
2026-01-16

TIP784: History's Biggest Market Bubbles w/ Clay Finck

In this episode, Clay reviews Devil Take the Hindmost by Edward Chancellor and explores three of the…
0 0 0
2026-01-14

BTC257: Bitcoin Mastermind Q1 2026 w/ Jeff Ross, Joe Carlasare, and American HODL (Bitcoin Podcast)

The Bitcoin mastermind group explores geopolitical tensions, including a potential U.S. response to …
0 0 0
2026-01-11

TIP783: What the Market Missed: Prem Watsa and One of the Greatest Records in Business w/ Kyle Griev…

Kyle Grieve breaks down how Prem Watsa and Fairfax Financial compounded for decades through discipli…

We Study Billionaires - The Investor’s Podcast Network

We interview and study famous financial billionaires, including Warren Buffett, Ray Dalio, and Howar…

Log in to Follow

More episodes from We Study Billionaires - The Investor’s Podcast Network

Top Podcasts Top rated Podcasts

Recent visits Your last viewed items